Husqvarna Group
Project Overview
Husqvarna heavily depends on their local dealers. Formerly the dealers used a really unintuitive and non user friendly system to order products. Lots of problems with order quantity, deliveries and invalid orders occurred. I've worked together with a Business Analyst to define a new e-commerce experience for local dealers. Contact me for more information about this project.
My Contributions
I did lead the UX work, from User Journey mapping, workshops to concept development and user testing.